SEPHORA inside JCPenney in Appleton, WI Open now

Reviews about SEPHORA inside JCPenney

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  October 04, 2019, by Houa Lor
  Horrible customer service! Workers doesn’t even seem like they want to be there. They never greet their customers and never offer to help their customers like other Sephora I’ve been to. Will be the last time going there. At first I thought it was just that particular worker, who didn’t greet me at all or asked if I need any help, but no majority of them are like that. Went and got a sample yesterday and the lady literally gave me just one small pump that I couldn’t even cover my whole entire face with. I have never had this problem before with any other Sephora. I guess there’s a reason why nobody goes to this one. I mean it’s not even the small sample that I’m upset about but the rude employees who are hired there. Please talk to your employees and work on their attitude. People who doesn’t want to work shouldn’t work especially those who lack customer service skills!